Brand colors IRL: the Red Cross case

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At the end of the year, I receive lots of letters. From charities to be precise. And the one that stands out – from a color perspective – is the one from the Red Cross. Next to the envelope and letter, there is also a leaflet and a small agenda included. Four different print products, with four variations of the Red Cross red…

CONTENTS: Let’s take a lookRed Cross brand guide | Why is this important? 

Before getting into the details about these mailings, let’s do a small test. Below are three variations of the Red Cross logo. Which one is, according to you the right one? And which one is it certainly not?

Which one of these logos is the right one? (required)

Which one of these logos is CERTAINLY NOT the right one? (required)

Why is that one NOT the right one? (required)
Wrong colorWrong shapeBoth wrong color and wrong shapeI have no clue

How are you mainly involved with printing? (required)
Print buyer (brand owner, advertising agence, designer, publisher, …)Printer, converter, prepressSupplier to the printing industryOther

If you would like to get an e-mail when I publish the results, including the right answer, please leave your name and e-mail address. This information will only be used to update you on the results, I will not use it for other purposes, nor will I share it with others.

Any remarks, questions, ideas?

 

Let’s take a look
Below you see a picture of the content of the latest letter I got. As you can see, the color varies. Which is also due to the substrates: two times uncoated paper (envelope and letter), the leaflet is a coated paper, and the agenda (top part) has also been coated or laminated.

Here are the measurements:

CIELAB (D50/2)Labpaper type
agenda48,462,445,1coated / glossy coating
leaflet49,258,532,5coated
letter54,146,122,8uncoated
envelop53,244,229,7uncoated

Over the years, I’ve collected a large number of these letters. As an exercise, I measured about two dozen of them. Below are a picture of the letters, plus a graph showing the measurements in the a/b plane of the Lab color space.

In this collection there are two letters that I would not have accepted. One was printed in offset and the color looked kind of ‘washed out’. The other one was printed digitally. The red in the top left corner looked very different and the toner also had a very high amount of gloss (the letter at the bottom right). But the other variations, I really didn’t mind the differences.

 

The Red Cross brand guide
The big question is of course: what is the correct Red Cross red? To get an answer to that question, I went on a search to find their brand guide. And I was lucky! I did not find one, I found multiple… And the values for the color red in those guides were different.
(as a side note: do check my article on the research by Michael Abildgaard Pedersen: he checked over 300 brand colors in 156 brand guides)

This shows the complexity, but also the necessity of decent brand guides, that are enforced in the entire organization. No matter in what part of the world you live in, that brand logo should be the same everywhere.

Back to the differences seen: the 1 billion dollar question (literally) is whether this has an impact on the amount of the donations they get. My guess is: it’s not. My main driver to adjust the amount of money that I donate, is how much money I earned that year. Although I do notice the color differences, and on some occasions, I think they should be able to do a better job, I do immediately recognize that the letter is from the Red Cross. Which is the main goal of having a brand, a brand logo, brand colors. Do the color deviations influence my sympathy, respect? No. 

Why is this important?
If you want your brand image to be reproduced consistently, you need to take into account some facts. First: you need a rock-solid brand guide (see also this article). Second: if you are going to mix different substrates (paper types, but also other types of substrates) and if you are giving some of them an extra treatment like coating or lamination, you will get different appearances, no matter how rock solid your brand guide is. Third: you need to enforce it throughout the entire organization, even if it’s global. Fourth: small deviations will not hinder brand recognition, brand appreciation. If it doesn’t come with print defects like hickeys and smearing, I wouldn’t mind. 

 

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About the Author

Eddy Hagen
The printing industry has changed significantly over the last few decades. And that change isn't over yet. Eddy Hagen has been observing all these changes from a front row seat, since 1988. He has seen and debunked hypes that still don't deliver. He has seen and promoted small evolutions that had a big impact. He has connected the dots to get a better view. Eddy Hagen is an independent mind who might be able to give you the insights you need.

2 Comments on "Brand colors IRL: the Red Cross case"

  1. Very interesting. Difficult to test color on monitors using RGB. I chose incorrectly! Great article!!

    • Thanks Gail!
      But as far as I know, RGB monitors don’t influence the shape of logos… 😉
      But it can indeed be a challenge to judge colors on a monitor that 1) does not have a large enough gamut and is 2) not calibrated.

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